A mother has criticised Southern Health Trust’s out of hours service after she had to drive to Newry with her sick toddler late at night.
The woman was told there were no appointments locally after her daughter became ill with a high temperature.
She said, “I was told the only appointments were in Newry or Dungannon. I live out in the country and the appointment was for after 11pm. I couldn’t ring a relative at that time of night so I had to waken my four-year-old son and bring him as well.”
She added, “It was a stressful journey and I wasn’t even sure how to get to the hospital in Newry. If they are busy, they need to put more staff on.”
A spokesperson for the Trust said, “This lady was offered the soonest available appointment to ensure that her child was seen within the response time identified at triage. The appointment was available in Newry which involved a slightly longer journey from the patient’s home address.
“The GP out of hours service has been very busy recently. Patients with urgent medical conditions are always given priority.”