Nursing home given more time to resolve problems

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Glenview Nursing Home has been given another month to comply with regulations, after an inspection found it had not satisfactorily resolved previous identified issues.

The home was inspected last Wednesday in two areas - facilities and services provided to patients and infection prevention and control.

The follow-up inspection took place to assess whether two notices of failure - issued after an inspection in February - had been complied with.

A spokesperson for the regulator, the Regulation and Quality Improvement Authority (RQIA), said last week’s inspection found that some progress had been made, but not enough “to address RQIA’s concerns fully”.

He added, “As a result, RQIA has extended both notices of failure to comply with regulations, with compliance required by June 19, 2015.”

A spokesperson for the home said, “Management and proprietors are bitterly disappointed that despite significant efforts we have not yet fully met RQIA expectations.

“We are encouraged by the fact that RQIA acknowledged that progress has been made and we are currently liaising closely with RQIA to ensure full compliance by date of next inspection.”

The 40-bed private home, at Bleary Road, Portadown, was given the failure to comply notices after three unannounced inspections - in September and December last year and February this year.

During the day-long inspection in February, the inspectors met with patients, staff and relatives, observed care practices, examined records and carried out a thorough inspection of the premises.

Although there were no issues with the care provided - patients, relatives and staff were positive about the home and patients were observed to be “comfortable and relaxed” - there were concerns about cleanliness and the quality of equipment and furniture.

The report stated, “There was no evidence of robust cleaning schedules or supervision to guide the work of the domestic assistants.”

It added that “insufficient numbers of staff had received up-to-date training in infection prevention and control, and there was no active system of infection control audits to monitor quality”.

It also concluded that the environment of the home was “not fit for purpose”.

Inspectors said that in the majority of bedrooms the furniture was in a poor state of repair. Patients’ bedding was not clean and a number of commodes had torn seat pads.

However, the home, which is registered to Brendan and Bernadette Breen, received messages of support from a number of people whose relatives were residents there, and who praised the care and attention they received.